

Haven HUb
HAVEN HUB
A personalized access management feature within the HavenHub home security platform
A personalized access management feature within the HavenHub home security platform
CLIENT
Manhattan
Associates
PROJECT DURATION
02/23 - 05/23
Overview
This case study focuses on the Household Access Management product feature, exploring how personalization, shared access, and centralized controls can create a more secure and intuitive homeowner experience.
This case study focuses on the Household Access Management product feature, exploring how personalization, shared access, and centralized controls can create a more secure and intuitive homeowner experience.
Approach
I explored common household access scenarios, including shared, temporary, and guest access, while considering security expectations and notification preferences. The feature was designed around a simple principle: homeowners should have flexible access management without sacrificing visibility or control.
I explored common household access scenarios, including shared, temporary, and guest access, while considering security expectations and notification preferences. The feature was designed around a simple principle: homeowners should have flexible access management without sacrificing visibility or control.


Personalized Access Controls
DASHBOARD LANDER

HavenHub allows homeowners to create tailored permissions for family members, caregivers, contractors, and guests by defining:
• What they can access
• When they can access it
• How long access remains active
This flexible permission model balances convenience with security and peace of mind.
HavenHub allows homeowners to create tailored permissions for family members, caregivers, contractors, and guests by defining:
• What they can access
• When they can access it
• How long access remains active
This flexible permission model balances convenience with security and peace of mind.
Activity and Monitoring

Know who accessed the home, when they entered, and whether any action requires attention.
Users can monitor
•Entry & exit activity
•Failed access attempts
•Security alerts
•Household activity history
•Outcome
Centralized visibility helps homeowners stay informed, respond quickly, and feel confident their home is secure.
Know who accessed the home, when they entered, and whether any action requires attention.
Users can monitor
•Entry & exit activity
•Failed access attempts
•Security alerts
•Household activity history
•Outcome
Centralized visibility helps homeowners stay informed, respond quickly, and feel confident their home is secure.
Supporting Real-World Scenarios
Real-World Scenarios

One Home. Multiple Access Needs.
•Owner — Full Control
•Family Member — Full Access
•Service Provider — Scheduled Access\
•Guest — One-Time Access
Personalized access with complete homeowner control.
One Home. Multiple Access Needs.
•Owner — Full Control
•Family Member — Full Access
•Service Provider — Scheduled Access\
•Guest — One-Time Access
Personalized access with complete homeowner control.





